Frequently Asked Questions
How fast can a specialist arrive?
Response times vary by location and service type, but many of our specialists offer 24/7 emergency service with average response times of 30 to 90 minutes. When you submit your request, we'll let you know the expected response time for your area.
Is there a cost to use Emergency Property Repair?
No. Our matching service is completely free. You only pay the specialist for the work they perform.
Are your specialists licensed and insured?
Yes. Every specialist in our network is required to maintain appropriate state licensing and insurance coverage. We verify credentials before they can join our platform.
What areas do you serve?
We operate nationwide across all 50 U.S. states. Whether you're in a major city or a rural area, we'll do our best to connect you with a nearby professional.
What if I'm not satisfied with the specialist?
We take quality seriously. If you have a concern about a specialist in our network, please contact us at [email protected] and we'll work to resolve the issue.
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