General Questions
What is Emergency Property Repair?
Emergency Property Repair is a free service that connects business owners and property managers with licensed, local commercial property repair specialists for urgent repairs like water damage, fire restoration, roofing, electrical issues, HVAC failures, and more.
Is there a fee to use your service?
No. It is completely free to submit a request and get matched with specialists. You only pay the specialist for the work they perform.
What areas do you serve?
We serve all 50 U.S. states. Our network includes specialists in major cities, suburbs, and many rural areas.
How quickly can a specialist respond?
Many specialists in our network offer 24/7 emergency service with response times ranging from 30 minutes to a few hours, depending on your location and the type of repair needed.
About Our Specialists
Are your specialists licensed and insured?
Yes. We require every specialist in our network to maintain proper state licensing and insurance coverage. We verify these credentials before they can join.
How do you choose which specialist to match me with?
We match you based on your location, the type of service you need, and specialist availability. Our goal is to connect you with the nearest available qualified professional.
Can I choose my own specialist?
When you submit a request, we may connect you with one or more specialists in your area. You are free to speak with them, compare quotes, and choose the one that works best for you.
Pricing & Payment
Do I get a quote before work begins?
Yes. Reputable specialists will typically provide an upfront estimate after assessing the situation. We encourage all property owners to request a written quote before approving any work.
How do I pay for services?
You pay the specialist directly. Emergency Property Repair does not collect payment for services rendered.
What if I'm not satisfied with the work?
If you experience an issue with a specialist in our network, please contact us at [email protected]. While the service agreement is between you and the specialist, we take quality seriously and want to help resolve any problems.
Still Have Questions?
Contact us anytime at [email protected] and we'll be happy to help.
